Quality & Governance
You can depend on us to deliver high quality services that are safe and effective.
We take our responsibilities as a healthcare provider seriously and strive to uphold the highest industry standards and the best possible patient and customer experience, whilst constantly striving for excellence across the following areas:
Professional registration and accreditations
Auditing and compliance
Monitoring and reporting on quality
Complaints and compliments
Risk management and reporting
Patient safety and safeguarding
Data protection and information security
Infection prevention and control
Equality and diversity, including accessibility
Our top priority is the safety of our patients and staff.
We follow and monitor all of the latest Government and regulatory safety guidance for healthcare providers as part of our comprehensive COVID-19 response plan. You can read more about how we have adapted our practice here.
Our physiotherapist is registered with the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP), and completes a minimum of 100 hours of protected training and CPD time annually.
This helps us to maintain consistently high standards and keeps us on the cutting edge of the latest technologies and treatments.